When the heat quits
Furnace repair
Gas and electric furnaces that will not light, short-cycle or blow cold. Carlos and the team diagnose first, quote a flat rate up front, and fix it on any brand.
More on furnace repairTotal Quality Air · Hablamos Español
Furnace, heat pump and AC work out of the shop at 619 North 3rd in Pasco.
Carlos Garcia and the Total Quality Air team repair, maintain and install heating and cooling for homes and businesses in Pasco, Kennewick and Richland. Up-front flat-rate pricing, every brand and model.
Through the door at 619 N 3rd Ave
The shop is on 3rd Avenue. The work is all over the Tri-Cities.
Mitsubishi heat pumps on their pads, Daikin mini-splits running through a Tri-Cities winter, air handlers fitted into hallway closets. The crew that installs them is the one that answers the phone in Pasco, in English or in Spanish.
Repair, maintenance, installation
What Total Quality Air keeps running in Tri-Cities homes
Our technicians listen first, assess what the system is actually doing, and recommend what will make it run right. With up-front flat rate pricing there are no surprises, and every brand and model is welcome.
When it is 100 out
AC repair
No cool air with the house climbing past 80. Capacitors, contactors, fan motors, refrigerant charge. One customer's capacitor was on the truck the next morning.
More on ac repair
Both seasons, one machine
Heat pump repair
Heat pumps that ice up, run nonstop or fall back to strip heat in a cold snap. Mitsubishi, Daikin, American Standard and everything else on a Tri-Cities pad.
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Twice a year, on the calendar
Maintenance program
Two inspections a year, priority scheduling, 15% off repairs, no overtime rates after hours, and a 5-year parts warranty on motors, capacitors, relays, thermostats and contactors.
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The room the ducts never reached
Ductless mini-splits
Ductless heat pumps for additions, shops and bedrooms that never got a duct run, set up the way Northwest winters need them: heat or cool mode, never auto.
More on ductless mini-splits
619 N 3rd Ave, Pasco. Walk in, or call ahead and we will come to you.
Total Quality Air LLC · Pasco, WA
Total Quality is not just our name. It is our promise.
- Open
- Monday to Friday, 8 to 5
- Weekend and after-hours emergencies by appointment
- Licensed
- WA L&I contractor TOTALQA900QB, since 2010
- American Standard dealer · all brands and models
- Pricing
- Up-front flat rate, no surprises
- We will beat any competitor's written proposal by 5%
“We have great service. Carlos explains everything and he keeps doing our maintenance.”
“Carlos was great to work with. He was professional, knowledgeable, and quickly diagnosed and fixed our HVAC issue. He explained what was going on in a way that was easy to understand and made sure everything was working properly before leaving. Really appreciate his help and would definitely recommend Carlos for any HVAC needs!”
“Carlos did an amazing job, highly recommend! he went above and beyond to get my ac unit working again he was very professional and really knowledgeable. He will for sure be the guy we call up first thing if we have any future issues”
Helpful answers
Before you call.
Still unsure what you need? Start with what you are seeing, hearing or feeling at home or at work. If you are weighing a big repair or a replacement someone else quoted, ask us for a second look first.
Get a second lookYes. Total Quality Air services and repairs all brands and models, including air conditioners, furnaces and heat pumps. We are an American Standard dealer, and we work on Mitsubishi, Daikin and the rest of what Tri-Cities homes actually have installed.
Yes. The team provides residential and commercial HVAC repair, maintenance, installation and retrofit work throughout the Tri-Cities, including new construction for custom homes and commercial buildings.
Total Quality Air is headquartered at 619 N 3rd Ave in Pasco and serves Kennewick, Richland and communities throughout Washington's Tri-Cities.
Weekend and after-hours emergency service is available by appointment. Call the office at (509) 205-1592 to discuss availability. Maintenance program members do not pay overtime rates for after-hours or weekend calls.
Yes. Call the office at (509) 205-1592 to ask about current financing information and the options available for your project.
Members receive 2 HVAC system inspections per year. Priority service comes with it, along with no overtime rates for after-hours or weekend calls, 15% off any repairs, and a 5-year parts warranty on motors, capacitors, relays, thermostats and contactors for as long as you stay enrolled.
Sí. Hablamos español. Llame a la oficina al (509) 205-1592.
Inspecciones de aire acondicionado
Like the sign on 3rd Avenue says: llame hoy.
Call today. Tell us what the furnace, AC or heat pump is doing, and we will tell you plainly what it needs. Maintenance members skip the queue and never pay overtime rates.